Internal procedures for visitors
Internal procedures for visitors

RULES OF INTERNAL CONDUCT FOR THE VISITORS OF

the AKROPOLE Alfa Shopping Centre

Brīvības gatve 372, Riga

 

These Rules of Use (the Rules) of the AKROPOLE Alfa Shopping Centre and the adjacent territory at Brīvības gatve 372, Riga (the AKROPOLE Alfa) are binding on all visitors and guests of the AKROPOLE Alfa. The premises and territory of the AKROPOLE Alfa are a publicly accessible place and, accordingly, the visitors and guests of the AKROPOLE Alfa are also bound by the Riga City Council Regulations No. 80 Public Order Regulations in Riga of 19.06.2007, as well as all other binding laws and regulations.

 

The working hours of the AKROPOLE Alfa are as follows:

  • Daily from 10:00 to 22:00;
  • RIMI, located in the AKROPOLE Alfa, is open on weekdays from 8:00 to 23:00, on weekends and public holidays from 10:00 to 22:00;
  • Other (changed) working hours, information about which is published on the website www.akropolelatvija.lv/AKROPOLE Alfa or indicated at the entrances of the AKROPOLE Alfa.

 

The supervision of the order on the premises of the AKROPOLE Alfa and in the territory adjacent to the AKROPOLE Alfa is handled by the security service staff (hereinafter - the Security Service), and visitors and guests of the AKROPOLE Alfa must follow the instructions of the employees of the Security Service. Video surveillance is carried out on the premises of the AKROPOLE Alfa and in the territory adjacent to the AKROPOLE Alfa.

 

The following activities are not allowed on the premises of the AKROPOLE Alfa or in the territory adjacent to the AKROPOLE Alfa:

  • Stay in the public areas of the SC before 8 AM and after 11 PM, unless agreed exceptionally with the administration of SC AKROPOLE Alfa;
  • Entering the premises of the AKROPOLE Alfa service rooms without prior registration with the AKROPOLE Alfa Security Service or without an access card issued by the AKROPOLE Alfa, or without a permission from the administration of the AKROPOLE Alfa;
  • Damaging the AKROPOLE Alfa property on the premises - inventory, equipment, houseplants, flowerpots, benches, waste bins, etc.;
  • Damaging the AKROPOLE Alfa property in the adjacent territory - lawns, trees, greenery, flowerpots, benches, waste bins, etc.;
  • Littering on the AKROPOLE Alfa premises and the adjacent territory;
  • Disturbing other visitors of the AKROPOLE Alfa - making noise and failing to comply with the established procedure, as well as physically or morally offending other visitors of the centre;
  • Filming or photographing without prior coordination with the AKROPOLE Alfa administration, except within the framework of marketing activities (participation) organized by the AKROPOLE Alfa;
  • Advertising any kind of product and distributing advertising materials without prior approval of the AKROPOLE Alfa administration;
  • Carrying out any kind of trade without coordination with the AKROPOLE Alfa administration;
  • Smoking and using electronic cigarettes inside the AKROPOLE Alfa, as well as outside the premises of the AKROPOLE Alfa in prohibited places and closer than 10 m from the entrance to the AKROPOLE Alfa;
  • Consuming alcoholic beverages outside the designated places, i.e. cafes and restaurants, as well as being on the premises and territory of AKROPOLE Alfa under the influence of alcohol and/or psychotropic substances;
  • Entering the AKROPOLE Alfa in inappropriate and/or skimpy clothing;
  • Riding an electric scooter, roller skates, skateboard or bicycle on the premises of the AKROPOLE Alfa, as well as using the parking lots or the terrace of the centre for these sporting activities;
  • Entering and being on the premises of the AKROPOLE Alfa with animals, except in cases when a small domestic (room) animal is carried in the hands;
  • Parking cars in unforeseen places, failing to observe traffic signs/indications and markings on the road or at the curbs;
  • Bringing flammable, explosive substances into the territory and premises of the AKROPOLE Alfa;
  • Entering the SC territory or premises carrying firearms, cold weapons and special devices, except in cases when the duties of the service are performed;
  • Failing to comply with the fire safety norms specified in the laws and regulations of the Republic of Latvia and using fire extinguishers, fire alarm buttons, fire cabinet equipment and other fire safety devices without authorization, except in cases where fire has occurred in the SC, or there is some other emergency situation;
  • Using escape stairs and doors of the AKROPOLE Alfa, except in cases when an emergency situation has occurred in the AKROPOLE Alfa, and an evacuation has been announced;
  • Not leaving the AKROPOLE Alfa premises immediately upon hearing the fire alarm siren or evacuation announcement;
  • Leaving the shopping carts of the shops in places not intended for them outside the shopping cart storages located outside the AKROPOLE Alfa and on the territory;
  • Organising any events/campaigns/mass gatherings on the premises and/or territory of the AKROPOLE Alfa without a prior written agreement with the AKROPOLE Alfa Administration;
  • Placing or using mobile advertising trailers or cars with placed advertisements (or similar objects) without a prior written agreement with the AKROPOLE Alfa Administration.

 

Special rules for parking cars in the AKROPOLE Alfa parking lots

Cars must be parked in accordance with the posted road signs/indications and road markings. Outdoor parking areas are intended for parking cars for up to 2 (two) hours, covered and multi-storey parking areas are provided for parking cars for up to 4 (four) hours. Visitors are obliged to record the parking time in the AKROPOLE Alfa parking area by placing information about the time when the vehicle is parked in a visible place on the front panel of the car. The AKROPOLE Alfa surface parking lots are allowed for use from 07:00 to 24:00, underground parking - from 06:00 to 24:00. Compliance with the requirements of road sign regulations is controlled by the Riga Municipal Police.

 

The AKROPOLE Alfa Security Service is entitled to:

  • Expel persons who do not comply with the AKROPOLE Alfa Rules;
  • Inspect suspicious persons, objects, etc.;
  • Detain persons who engage in illegal activities or do not comply with the AKROPOLE Alfa Rules until the police arrive.

 

The AKROPOLE Alfa is not responsible for:

  • Any objects/belongings or other things left unattended or forgotten on the AKROPOLE Alfa premises or territory;
  • Safety and security of electric scooters, bicycles, cars or other means of transport located on the premises or territory of the AKROPOLE Alfa, or any belongings therein.

 

 

AKROPOLE ALFA CHILDREN'S PLAYGROUND RULES

1. General provisions:

1.1. the children's playground is the property of the AKROPOLE Alfa shopping centre;

1.2. the children's playground is freely available every day from 7:00 – 23:00 and can be used by any natural person;

1.3. children under the age of 13 (thirteen) must be supervised by their parents or legal representatives;

1.4. the use of the children's playground is free of charge, subject to the working hours of the children's playground and internal procedures;

1.5. all playground equipment is manufactured in accordance with European Standards NE 1171 (for playground equipment), but before using the playground, everyone must make sure of the safety of the equipment by removing any items (left by other visitors) that may interfere with play;

1.6. AKROPOLE Alfa shopping centre is not liable for:

– losses, damages, and accidents that occur to a person or personal property while visiting/using the children's playground and its attractions;

– any unattended or forgotten items/belongings and other things;

1.7. The supervision of the order in the children's playground on behalf of AKROPOLE Alfa is handled by the Security Service staff (hereinafter – the Security Service) of AKROPOLE Alfa, and visitors shall follow the instructions of the Security Service staff.

2. Obligations of a children's playground visitor:

            2.1. to follow the rules of use of the playground;

2.2. to follow the rules of the playground and its equipment, to use each piece of equipment only for its intended purpose;

2.3. playground equipment may not be used while wearing protective helmets, elbow and knee pads;

2.4. to refrain from any activities that disturbs or causes inconvenience to other visitors and causes reasonable objections;

2.5. to be responsible for the safety of your personal belongings and leaving them unattended;

2.6. to inform the Security Service of the AKROPOLE Alfa shopping centre about any violations of the rules of the playground;

2.7. to inform the owner of the playground in writing about damage to the playground equipment (e-mail: info@akropolealfa.lv).

3. The following is prohibited in the children's playground:

3.1. to smoke, bring and use alcoholic beverages, other intoxicating, poisonous or toxic substances;

3.2. to be under the influence of alcohol or other intoxicating substances;

3.3. to bring in and use explosives, weapons, torches and smoke candles, pyrotechnics;

3.4. to use the equipment located in the children's playground for purposes it is not intended for (e.g., climbing on roof, climbing over railings, etc.);

3.5. to bring in animals;

3.6. to drive motorised vehicles and bicycles;

3.7. to litter the territory with household waste;

3.8. to break, cover in writing or otherwise damage the playground equipment, improvement elements and greenery located there;

3.9. to arbitrarily move, modify playground equipment or install any constructions;

3.10. to light bonfires;

3.11. to engage in business activities (provision of services/trade), promotional activities.

4. Liability for non-compliance with the rules:

4.1. for non-compliance with these rules, the Security Service may expel persons from the playground and may be held administratively liable;

4.2. the Security Service has the right to check suspicious persons, objects, etc., as well as detain persons who commit illegal activities or do not comply with these rules until the police arrive.

5. In case of emergency call:

                  5.1. SINGLE EMERGENCY PHONE NUMBER – 112

                  5.2. STATE EMERGENCY MEDICAL SERVICE NUMBER – 113

                  5.3. SECURITY SERVICE NUMBER – 67076402

For information purposes: Address - AKROPOLE Alfa shopping centre, Brīvības gatve 372, Riga, LV-1006

 

Working hours

Shops
I-VII 10:00-21:00
RIMI
I-VII 08.00–23.00
MyFitness
I-IV 06.30 - 23.00
V 06.30 - 22.00
VI-VII 09.00 - 21.00